Policies
Refund Policy
Please review our return and refund policy before ordering from Niloufer.
No return, no exchange
All sales are final. We do not accept returns or exchanges for change of mind, size, fit, or personal preference.
Damaged or incorrect items
Please report damaged, defective, or incorrect items within 48 hours of delivery — email nilouferkhan123@gmail.com or call +91-70270 10709 with your order number, a description, and clear photos of the item (and packaging if damaged in transit).
Once verified, we'll arrange a replacement or refund to the original payment method within 7–10 business days.
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